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Terms & Conditions

Terms & Conditions

Terms and Conditions

- Reservations can only be made once payment has been made in full online via our ticketing platform. If you experience any issues, please contact us prior to leaving for Caddies.

 

- We do not offer agency commission or sell tickets through third party agencies.

 

- Under 18s are permitted into the venue at all times with the exception of Friday and Saturday evenings after 8pm. Under 18s must be accompanied by a paying adult, with a ratio of one over 18 to every four under 18s.

 

- The last tee off time for Under 18’s on Fridays and Saturdays is at 7PM. The last tee off time for under 18s on all other nights is at 9pm.

 

- We operate a strict Challenge 21 policy so please ensure all members of your party bring a valid for of photo ID. Guests will not be refunded for any of their party who fails to show ID.

 

- Animals are not permitted in the venue at any time.

 

- We reserve the right to refuse admission to any party. This is down to discretion of the venue manager and security. No refunds are available to any guests not permitted to enter the venue.

 

- We reserve the right to refuse the service of alcohol at the bar to any party member. This at the discretion of the venue manager and bar staff.

 

- We do not guarantee that we can reduce the numbers of your booking, amend any details or delay your tee off time if you are running late. Any amendments to your booking are solely at the discretion of the Customer Service Representative or reception team, dependent on a number of circumstances.

 

- Bookings must arrive 20 minutes prior to your allotted booking slot to ensure your group is ready to tee off on time. ONLY the organiser of the party needs to report to the reception to collect scorecards, the rest of the party are welcome to wait in our bar area.

 

- If you are late for any reason, albeit unforeseen or otherwise, we cannot guarantee that you will be able to play on your original date at a later time. Any amendments to your booking are solely at the discretion of the Customer Service Representative or reception team, and is dependent on a number of circumstances.

 

- Please be aware only 6 players can play a hole at one time, please think about this before arrival and split your party in to groups of a maximum of 6.

 

- If your booking cannot be fulfilled on your original allotted date or time, we may be able to re-arrange your booking, at the discretion of the Customer Service Representative. Your rescheduled booking must be Monday – Wednesday, within one month of your original booking and is dependent on availability.

 

- If any members of your party do not attend for any reason, we can potentially exchange your crazy golf ticket in the venue for a voucher that can be used at another time. These vouchers are only valid within one month and can only be used Sundays to Wednesdays. If you leave the venue with any unused tickets, unfortunately we cannot exchange these for vouchers and the tickets will not be redeemable.

 

- The management cannot accept responsibility for the loss or damage from any cause whatsoever to any items left unattended on these premises including in the cloakroom.

- The party organiser is liable to pay for any damage caused by any member of their party to the venue or courses.

 

- Club rules must be adhered to at all times. Misconduct caused by any member of the group may result in the entire party being asked to leave the venue. No refunds are available to any guest/s asked to leave the venue.

 

- At no point should the head of the golf club be raised above ankle height or used in a manner deemed irresponsible. This is closely monitored by security and course staff. We have a zero tolerance policy on this and any party seen breaking this rule will be asked to leave immediately. No refunds are available to any guest/s asked to leave the venue.

 

- We do not provide refunds under any circumstances. The tickets have been removed from sale on our website and we have therefore lost the opportunity to sell them.

 

- The legal bit: It is the responsibility of the party organiser to pass on the following information to all of their group members. “All players agree to play the game entirely at their own risk. Players recognise that there are hazards and obstacles on and around the courses such as: raised steps, high edges, timber scenery, slippery surfaces, dark corners, loud music and flashing lighting. Players will at all times take care, tread carefully and conform to all safety rules and notices in force. Players will adhere to any directions given to them by course staff and security. Players will at all times indemnify The Laughable Ideas Company Limited and their servants and agents and hereby absolve them from all liability in respect of illness, personal injury, death or accident or damage to persons or property however this may arise or be caused.”

Trouble with your purchase? Contact Caddies Golf

clubhouse@caddiesgolf.co.uk 01702 307 175

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Caddies Golf

Company Name: The Laughable Ideas Company LTD